Scholarly Articles
Association of Racial/Ethnic and Gender Concordance Between Patients and Physicians with Patient Experience Ratings
JAMA Network, 2020.
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Scholarly Articles
Patient Experiences with Technology Enabled Care Across Healthcare Settings: A Systematic Review
BMC Health Services Research, 2020.
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Toolkits
AAMC Resources to Cultivate Excellence
Find AAMC's resources to cultivate excellence in academic medicine.
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Scholarly Articles
Lessons Learned from a Systems Approach to Engaging Patients and Families in Patient Safety Transformation
The Joint Commission Journal on Quality and Patient Safety, 2020.
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Scholarly Articles
Treat Rude Behavior as a Threat to Patient Safety
Journal of the American Academy of Physician Assistants, 2020.
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Toolkits
Better Together: Partnering with Families
Changing the Concept of “From Families as Visitors” to “Families as Partners." Institute for Patient and Family-Centered Care, 2020.
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Scholarly Articles
Patient Satisfaction with Physician Assistant/Associate Care: An International Scoping Review
Human Resources for Health, 2019.
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Scholarly Articles
Twelve tips for responding to microaggressions and overt discrimination: When the patient offends the learner
Medical Teacher, 2019.
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Scholarly Articles
Healthcare Licensing and Liability
U of Alabama Legal Studies Research Paper available at SSRN, 2019.
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Scholarly Articles
Midlevel Providers in Orthopaedic Surgery: The Patient’s Perspective
Iowa Orthopedic Journal, 2019.
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Scholarly Articles
A Practical Framework for Remediating Unprofessional Behavior and for Developing Professionalism Competencies and a Professional Identity
Medical Teacher, 2018.
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Scholarly Articles
A Framework for Conceptualizing Now Narratives from Healthcare Consumers Might Improve or Impede the Use of Information about Provider Quality
Patient Experience Journal. 2018.
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